If a staff member reports a puddle of unknown liquid on the floor, what is the nurse manager's first action?

The most appropriate first action for a nurse manager when a staff member reports a puddle of unknown liquid on the floor is to identify the liquid. Ensuring the safety of all staff and patients is paramount, and identifying what the liquid is can significantly influence how to handle the situation. If the liquid is hazardous (e.g., a chemical spill), immediate cleaning could pose a risk to those attempting to clean it without proper protective measures.

By identifying the liquid first, the nurse manager can assess any potential dangers and direct subsequent actions appropriately, including cleaning or utilizing safety protocols. This approach not only prioritizes safety but also helps in determining if a report to environmental services or hazardous materials team is necessary.

Other actions, like cleaning up the liquid immediately or arranging for staff to avoid it, lack the essential step of identification that helps ensure a safe working environment. Reporting the incident becomes relevant after the immediate safety concerns and identification have been addressed.