What is the first step in resolving most problems, according to general management practices?

Identifying the problem is the first step in resolving most issues in management because it lays the foundation for effective problem-solving. Without a clear understanding of what the problem is, any attempts to evaluate the situation or generate solutions may be misguided or ineffective. Proper identification ensures that managers can focus their efforts on addressing the root cause of the issue rather than merely addressing symptoms. This step often involves gathering relevant information, understanding the context of the problem, and analyzing it from various angles to clarify what needs to be resolved. Once the problem is accurately identified, the subsequent steps of evaluating the situation, generating solutions, and making informed decisions can be approached with a clear direction.